Understanding User Levels and Permissions

User Levels and Permissions

Raptor users have a unique set of permissions assigned to them based on the type of user account that they have been assigned. The permissions assigned to the account determine what they can see and do in Raptor.

  • Moderator:  The Moderator User Level is frequently assigned to front-desk users. Moderators can only be assigned to one school or one building at a time.

  • Administrator: The Administrator User Level is frequently assigned to school secretaries, front desk administrators, principals and assistant principals. This type of account is also assigned to those who may play an administrative role in addition to signing visitors in and out at one or more schools or buildings. Administrators can be assigned to multiple schools or buildings.

  • Client Administrator: The Client Administrator User Level is frequently assigned to district administrators, as they have full access to all schools or buildings within the district. Client Administrators are automatically assigned to all schools or buildings within the district.

  • Volunteer Coordinator: The Volunteer Coordinator User Level is frequently assigned to the district’s volunteer coordinators. They have access to the Volunteer Module Only. Volunteer Coordinators are automatically assigned to all schools or buildings within the district.

  • Security: The Security User Level is frequently assigned to the district’s Security Resource Officer. Security users are automatically assigned to all schools or buildings within the district.

  • Kiosk Account: The Kiosk Account User Level gives the user access to a self-service kiosk. Visitors, students, faculty and/or volunteers can sign in and/or sign out from the Kiosk as needed.

For instructions on how to review and manage users for your building CLICK HERE.

For instructions on how to delete or create users CLICK HERE.


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