Understanding Alerts

Types of Alerts

Alerts are used to flag specific individuals who try to enter your campus. When an alert is triggered the Raptor user will be receive the alert and be given the option to review if it is a match.

If the Raptor user determines an alert is a match for the visitor a notification will be sent out via text and or email to a predetermined notification list.  For instructions on managing your notification lists CLICK HERE.

Raptor Provides the following types of alerts:
  • Sex Offender Alerts
  • Private Alerts
  • Emergency Alerts
  • Instant Alerts

About Offender Alerts

Each time a visitor is signed in to the Raptor system, their name and date of birth are compared to sex offender databases in all 50 states within the United States.

To perform an accurate sex offender search, the visitor's legal First Name, Last Name, and Date of Birth is required. Raptor does not use license numbers for any sex offender searches.

It is important to note that the Raptor User is given the option to determine if the alert is a match to the visitor or if it is NOT a match.

The Raptor user must click YES or NO (If they are unsure if the visitor is a match or not, they can click "I'm Not Sure")

About Private Alerts

Private Alerts are used to notify relevant response personnel that an unauthorized visitor is on the campus. Some common uses for private alerts include:

  • Custody Issues
  • Restraining Orders
  • Trespass Orders
  • Banned Guests
For instructions on how to create and manage Private Alerts CLICK HERE. It is important to note that the Raptor User is given the option to determine if the alert is a match to the visitor or if it is NOT a match.

About Emergency Alerts

If your district has chosen to use it, the Emergency button displays in the lower right-hand corner of the Raptor screen. If you do not see the Emergency button contact your Raptor Client Administrator to enable Emergency Alerts for your school or for all schools in the district.

In case of an emergency, the Raptor user can click the Emergency button to send a silent emergency message via text message, email, and/or text-to-voice phone calls to a customized recipient list.

To prevent false alarms, after clicking the Emergency button, you have 5 seconds to click Undo to cancel the emergency alert. If you do not click "Undo" within 5 seconds of clicking on the Emergency Button the notifications will be sent out.

About InstaAlerts

Instant Alerts are used to send an alert to all buildings, informing of important situations. The alert displays in the lower portion of the screen for all buildings immediately after it is created, and remains visible until midnight on the date of expiration. Only users with Administrator permissions can create instant alerts.

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