After installing Raptor, please run Vsoft Diagnostics to verify that your system is properly configured.
1. Click Start > All Programs > Vsoft > Diagnostic. The following checks are run are the system:
Ø Trusted Sites – Verifies that a trusted site exists for raptorware.com and therefore will not be blocked by your firewall.
Ø ActiveX – Verifies that ActiveX controls are enabled. See Configuring Internet Explorer.
Ø Connectivity – Verifies that there is a valid network connection to the internet.
Ø Secure Connectivity – Verifies that there is a valid HTTPS connection to the internet.
Ø Printers – Verifies that the Dymo Labelwriter printer driver is installed.
Ø Printer Online – Verifies that the printer is connected and detected by the computer.
Ø Scanner Online – Verifies that the scanner is connected and detected by the computer.
Note: The lower portion of the Diagnostics screen displays system specifications and the version of Raptor that is installed.
2. Review the results that display on the screen.
Ø A green check mark indicates that the test shows proper configuration.
Ø If a red X displays, the test did not pass. Please address any issues that do not pass and then click Refresh Diagnostics.
3. After the system has passed all checks, exit the dialog box.