Maintaining Your ID Scanner

Scanner Maintenance

 


For optimal performance, it is necessary to handle your scanner with care.  Please follow the list of instructions to ensure its functionality:

  1. Place the scanner on a horizontal flat, non-slippery surface; you may be required to fasten it in place to avoid sliding.
  2. To ensure proper ventilation, allow a minimum of 10cm of free space around each side of the scanner.
  3. Make sure no vibrations nor shocks occur.
  4. Make sure the area is free of dust.
  5. Avoid any contact with water, do not use in a damp environment
  6. Be sure that the USB cable is strongly connected and secured to the scanner.
  7. Be sure that the USB cable is connected directly to the CPU unit of your computer (not an external USB HUB or USB extender cord)
  8. Regularly run the calibration utility for the scanner. CLICK HERE for instructions.
  9. Regularly run the cleaning utility for the scanner. CLICK HERE for instruction.
  10. Check for updates online on a monthly basis.

 

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